Developing Chat Bots

Benefits of a chatbot for business

Effective interaction with the customer

Chatbots help to attract both potential and existing customers, resulting in increased sales. Customers regularly receive exceptionally useful, important information. This helps to keep the audience interested and engaged

Communication with the customer 24/7

24/7 communication is one of the key benefits of using chatbots, it increases the quality of service and the success of the business

It’s cost-effective

The cost of developing and maintaining chatbots is significantly lower than developing an app or other automated site

This is practical

Chatbot is not sensitive to internet speed. Easily integrates with CRM/ERP/PIM systems

Stages of turnkey chatbot development:

Clear goal setting depending on your business objectives

Scenario design, user path

Development of the ARI

Developing a chatbot and scenario implementation

Testing and start-up

Technical support

Answers to frequently asked questions:

1. What are the benefits of setting up chatbots for business promotion?

Answer:

Quality interaction. Chatbots allow you to personalise content for each customer
Saving your marketing budget. A chatbot is a one-time investment
Transparent visibility of data and interaction steps Ideal for “warming up” leads
Additional business opportunities and employee time savings

2. On which platforms do the chatbots work?

Today, chatbots support most popular messengers: Facebook Messenger, Viber, Whatsapp, Skype, Telegram, Sender, Wechat and even Instagram

3. Why have chatbots become so popular?

According to data, the modern person spends an average of 4.5 hours a day on his or her phone. Most of that time is spent on messengers and social networks. It is a convenient way for users to instantly get the information they need to decide on an order, a purchase, etc.